Find Your Answers Here

Are your ceramic wares dishwasher and microwave safe?

Yes, they are. Just remember that ceramics are still fragile so when placing in dishwasher, make sure they are secure during the wash cycle. And when heating up in the microwave, be careful that your wares will be HOT.

How long will it take to ship my order

All orders will take 5-7 working days.

How can I track my order

A tracking ID will be sent to you email once the order is ready for shipping.

How much is shipping

It is a flat rate of $7 per order. Spend above $120 to get free shipping.

Do you do self collection for orders

Not at the moment. Only deliveries.

Can I get an exchange/refund if my order is damaged

We always check your order before wrapping and sending them out to you. We also ensure proper packaging if done to prevent any damages during delivery. However, if you have received a damaged order, please email us immediately at hello.daybydae@gmail.com so that we can assist you as soon as possible.

Why does my item look different from the photo

Every single piece is handmade by Dae. No two pieces are completely identical. The size and design are generally the same but there will be some minor variations in terms of height and color patterns. The lighting of the photo taken may also affect the colours you see.

Are you conducting any classes at the moment

Private 1-1 classes are coming some time in June! Subscribe to our newsletter if you want to be the first to know.